Refund Policy

Refund eligibility is determined by the Cancellation Policy and specific terms for each tour.

Refunds will be issued through the original payment channel used during the booking process.

Refund processing times may vary, and we aim to process refunds within a reasonable timeframe.

Partial refunds may be applicable based on the cancellation terms outlined for each tour.

Certain items or fees may be non-refundable as specified in the Cancellation Policy and tour terms.

If a tour is canceled by the operator, you will be offered a full refund or alternative arrangements.

Any currency conversion fees incurred will be the responsibility of the customer and handled by their payment provider.

In case of disputes or chargebacks, we encourage you to contact us directly to resolve the issue.

For questions regarding refunds, please contact us at info@activetoursegypt.com.